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BX_105021181-Visitor
1-Visitor
November 21, 2022
Solved

license file error

  • November 21, 2022
  • 2 replies
  • 1179 views
I tried to apply the license file I got from email: mathcadlicensing@ptc.com and I got the following error message:

11/21/2022 3:31:11 PM : The license request failed.
Requesting MathcadPrime ...
C:\Users\binping\Desktop\sw_license_email_89209.dat: (-103) Cannot checkout an uncounted license within a Windows Terminal Services guest session.
Best answer by VladimirN

Article "Error "Terminal Server Remote Client Not Allowed" or "(-103) Cannot checkout an uncounted license within a windows terminal services guest session"": https://www.ptc.com/en/support/article/cs23456 

2 replies

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VladimirN24-Ruby IVAnswer
24-Ruby IV
November 22, 2022

Article "Error "Terminal Server Remote Client Not Allowed" or "(-103) Cannot checkout an uncounted license within a windows terminal services guest session"": https://www.ptc.com/en/support/article/cs23456 

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anursinghCommunity Manager
Community Moderator
November 28, 2022

Hi BX_10502118,


I wanted to follow up with you on your post to see if your question has been answered. 

 

If so, please designate the appropriate post as the Accepted Solution for the benefit of other members who may have the same question.


If not, please post your current status in the public thread so that we can continue to support.  


 

Thanks,

Anurag 

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