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1-Visitor
June 9, 2021
Question

license issue

  • June 9, 2021
  • 1 reply
  • 1704 views
need assistance with network based license .dat file

1 reply

23-Emerald IV
June 9, 2021

It's not clear what problem you have...

Have you checked here?

 

Success!
Luc

1-Visitor
June 10, 2021

When following the get license instructions I do not have a floating license like I should have been given as requested. 

Also when I acquire license using license wizard and my account login is says Mathcad is successfully licensed but then I open the program and it says 29 days remaining. Then I go back to license manager and it asks for a product code that i cannot find in the license.dat file that I have.

23-Emerald IV
June 10, 2021

Contact PTC support. Get someone on the phone to help you.

 

Success!
Luc