license request failed

Forum|Forum|3 years ago
August 2, 2022
1 reply
1386 views

I cant use the Trial-Licence, that i got via email. Error message:
8/2/2022 10:32:24 AM : The license request failed.
Requesting MathcadPrime ...
C:\MathCAD Lizenz\sw_license_email_XXXX.dat: (-103) Cannot checkout an uncounted license within a Windows Terminal Services guest session.

what did i do wrong? I installed mathcad on a virtual machine in azure, in Amsterdam.

Installation

Best answer by VladimirN

Hi,

Tip - "Error: "Terminal Server Remote Client Not Allowed" or "(-103)"": https://community.ptc.com/t5/Mathcad-Installation/Error-quot-Terminal-Server-Remote-Client-Not-Allow...
Article - "Error "Terminal Server Remote Client Not Allowed" or "(-103) Cannot checkout an uncounted license within a windows terminal services guest session"": https://www.ptc.com/en/support/article/CS23456

V

VladimirN

Answer

24-Ruby III

Hi,

Tip - "Error: "Terminal Server Remote Client Not Allowed" or "(-103)"": https://community.ptc.com/t5/Mathcad-Installation/Error-quot-Terminal-Server-Remote-Client-Not-Allow...
Article - "Error "Terminal Server Remote Client Not Allowed" or "(-103) Cannot checkout an uncounted license within a windows terminal services guest session"": https://www.ptc.com/en/support/article/CS23456

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