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1-Visitor
May 4, 2022
Solved

Licensing on Workspot (VM) - ...Windows Terminal Service guest session

  • May 4, 2022
  • 1 reply
  • 1973 views
I have a few engineers testing out Mathcad. They're working on Workspot (Virtual machine) and are getting an error when attempting to license.
Cannot checkout an uncounted license within a Windows Terminal Service guest session.

Workspot is not remote desktop... Thoughts?
Best answer by VladimirN

About this erorr - "Error: "Terminal Server Remote Client Not Allowed" or "(-103)"": https://community.ptc.com/t5/PTC-Mathcad-Installation/Error-quot-Terminal-Server-Remote-Client-Not-Allowed-quot-or/td-p/719311

And article - "Error "Terminal Server Remote Client Not Allowed" or "(-103) Cannot checkout an uncounted license within a windows terminal services guest session"": https://www.ptc.com/en/support/article/CS23456

1 reply

24-Ruby III
May 5, 2022

1. What version of Mathcad are you using?

2. Show a screenshot of the error that appears on the screen.

1-Visitor
May 5, 2022

Version 8.0.0.0

 

TI_10299351_0-1651757889533.png

 

VladimirN24-Ruby IIIAnswer
24-Ruby III
May 5, 2022

About this erorr - "Error: "Terminal Server Remote Client Not Allowed" or "(-103)"": https://community.ptc.com/t5/PTC-Mathcad-Installation/Error-quot-Terminal-Server-Remote-Client-Not-Allowed-quot-or/td-p/719311

And article - "Error "Terminal Server Remote Client Not Allowed" or "(-103) Cannot checkout an uncounted license within a windows terminal services guest session"": https://www.ptc.com/en/support/article/CS23456