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OH_78174471-Visitor
1-Visitor
January 11, 2022
Solved

Mathcad 14 on Windows 11

I can not install my Mathcad 14 on my new PC laptop with Windows 11. Please help. Thank you.
DJNewman
DJNewmanAnswer
19-Tanzanite
January 11, 2022

It's either a Windows 11 thing (and Mathcad 14 isn't certified for Windows 10, either), or it's the fact that Mathcad 14 is end-of-saled as of December 31, 2021. Depends on the details.

PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.
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7 replies

VladimirN24-Ruby IV
24-Ruby IV
January 11, 2022

 Hi,

 

1. Here's a quote: "All I can really officially say is that PTC hasn't certified any Mathcad product for Windows 11, so any possible issues is just a risk", link - "Running Mathcad with Windows 11": https://community.ptc.com/t5/PTC-Mathcad/Running-Mathcad-with-Windows-11/m-p/748259/highlight/true#M...

2. What happens on your screen during installation?

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DJNewman
DJNewman19-TanzaniteAnswer
19-Tanzanite
January 11, 2022

It's either a Windows 11 thing (and Mathcad 14 isn't certified for Windows 10, either), or it's the fact that Mathcad 14 is end-of-saled as of December 31, 2021. Depends on the details.

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PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.
    OH_78174471-VisitorAuthor
    1-Visitor
    January 11, 2022

    Thank you for your responses. 

    Finally, I succeeded to install the Mathcad 14 on my new laptop running windows 11 by installing the needed utilities:

    -Microsoft .NET Framework 2.0

    -MSXML 4.0

    But now at the end of the Mathcad License Setup, I am asked for a license file to be obtained from PTC License Management by email. 

    I have been trying to contact the PTC License Management by email and phone, but no luck yet. 

    If any of the PTC support team can read this thread, please help. Thank you!

     

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