Mathcad 15.0 Download stalling at 50%

Trying to get Mathcad 15.0 installed. I talked to a representative and started the process of a free trial but for some reason the download stalls at 50% and the number in the progress bar turns from black at 25% to red at 50%. I tried waiting but after an hour I assumed something was wrong. There is a previous version of Mathcad 15.0 installed on laptop being used