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GF_44992404-Participant
4-Participant
March 4, 2024
Question

Mathcad 15 New License for New Computer

  • March 4, 2024
  • 1 reply
  • 1129 views

Hello,

As I remember I started working with mathcad 2, many years ago.

I'm still using Mathcad 15 since 2014.

Now I got a new PC and a new Notebook.

So I would need new licences.

After some Mails I wrote to the academicsupport.

The answer:"The Mathcad 15 has retired. We are not able to provide support for this".

What can I do now? Is there any chance to run Mathcad 15 on my new computer?

Greetings George

1 reply

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
March 4, 2024

Read the following announcement - "Official PTC Mathcad 15 and Prime 1–6 End-of-Sale Announcement": https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announcement/td-p/715416

G
GF_44992404-ParticipantAuthor
4-Participant
March 7, 2024

Hello,

thank you for the link.

I have two perpetual licenses for Mcad 15 and Prime 2.0. Running on my old notebook and my old PC.

With your link I found the following in the document "End-of-Sale-Mathcad-FAQ-2.pdf":

 

"Will I be able to transfer my license(s) to a new computer after December 7th, 2021?
Yes, licenses can be transferred for hardware replacement purposes after December 7th, 2021."

 

How can I do that?

L
LucMeekes23-Emerald IV
23-Emerald IV
March 7, 2024

You have to contact PTC support ( not this forum...).

Try https://support.ptc.com/appserver/wcms/standards/free.jsp?&im_dbkey=84069&icg_dbkey=841 

 

Success!

Luc

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