Skip to main content
1-Visitor
March 1, 2021
Solved

Mathcad does not start

  • March 1, 2021
  • 1 reply
  • 4586 views
Mathcad does not start up. I have tried re-installing it without any luck. The start-up image shows for 1-2 seconds, then nothing happens
Best answer by VipulT

Hi JS_9776649,

 

Follow the below steps 

  • Rename the file MathcadPrime.exe.Config to old_MathcadPrime.exe.Config  in the location "<C:\Program Data\PTC\Mathcad Prime>" 
  • Rename the folder PTC to old_PTC in the location " C:\Users\%username%\Appdata\Local" 
  • Clear temporary files on machine 

Then launch Mathcad Prime 6.0 using administration privilege's 

 

Thanks,

Vipul

1 reply

24-Ruby III
March 2, 2021

What version on Mathcad?

1-Visitor
March 2, 2021

Prime 6.0

24-Ruby III
March 2, 2021

And Windows OS?