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DW_80272891-Visitor
1-Visitor
June 27, 2022
Question

Mathcad prime 5 education edition locked features

  • June 27, 2022
  • 1 reply
  • 1139 views
I have not changed anything and mathcad prime 5 education edition suddenly does not have all of the features unlocked. I have been using it for years and it always worked without any problems.

1 reply

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VipulT16-Pearl
16-Pearl
June 28, 2022

Hello @DW_8027289,

 

Can you please take a screenshot of the error message. Follow the below steps to do the same. 

 

Launch Mathcad Prime > Click on M icon on top left corner > Options > License > Capture the screenshot 

 

This would help to narrow down the cause. 

 

Thanks,

Vipul

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Danel_Waldl1-Visitor
1-Visitor
June 28, 2022

it says invalid and no license but i have used it since 2018 and the license never ran out

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VipulT16-Pearl
16-Pearl
June 28, 2022

Hi @Danel_Waldl,

 

Please try to reconfigure your Mathcad Prime again with the text license file 

 

Select the radio button for file and then browse to the license file and hit apply

 

 

Thanks,

Vipul

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