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14-Alexandrite
September 15, 2023
Solved

Mathcad Prime 8.0 supports dongle licensing or not

  • September 15, 2023
  • 1 reply
  • 1280 views

Dears

 

I've noticed that most of the licenses from our clients are tied to dongles.

Mathcad Prime 7.0 can be installed, but 8.0 cannot.

The licensing has been upgraded to 8.0,

so is it because the license is tied to the dongle that I can't perform the installation?

Or do I need to install additional software like C++ 2005?

 

I have read through the installation documentation, but it does not explicitly mention whether the license can be tied to a dongle, or perhaps I overlooked that information.

Please help clarify this for me. Thank you.

Best answer by VladimirN

I recommend you open a new case here - "Open a Support Case": https://support.ptc.com/apps/cs_loggers/case_logger/auth/ssl/log

1 reply

VladimirN24-Ruby IIIAnswer
24-Ruby III
September 15, 2023

I recommend you open a new case here - "Open a Support Case": https://support.ptc.com/apps/cs_loggers/case_logger/auth/ssl/log

Haydena14-AlexandriteAuthor
14-Alexandrite
September 18, 2023

Got it ~Thank you, sir!