Mathcad Prime 9.0 crashes during startup

Forum|Forum|2 years ago
September 1, 2023
1 reply
1086 views

Hello PTC Team,
I installed Mathcad prime 9.0 student edition, also made the licensing and now if I start up Mathcad the loading window opens, then it closes and the program doesn’t start up.

Installation

V

VladimirN

24-Ruby III

Take a look here:

"Mathcad Prime does not launch after the initial splash on Windows OS": https://community.ptc.com/t5/Mathcad-Installation/Mathcad-Prime-does-not-launch-after-the-initial-splash-on/m-p/729884
"[Knowledge Hub] Mathcad Prime - Troubleshooting Exit/Crash": https://www.ptc.com/en/support/article/CS362911

Sign up

Please use your PTC eSupport account.

Welcome to the PTC Community

Please use your PTC eSupport account.

Scanning file for viruses.

This file cannot be downloaded