Mathcad Prime 9.0 Install affecting Windows 10 | Windows Subsystem for Linux (WSL)

Forum|Forum|2 years ago
July 12, 2023
1 reply
1712 views

Just putting this question out there into the Mathcad community, has anyone experienced issues with the installation of mathcad prime 9.0 affecting/losing Windows 10 | Windows Subsystem for Linux (WSL) configurations?

A

anursingh

Community Manager

Hi dheidebrecht,

Thanks for using the Community!

From when did you start encountering this issue?

Could you please elaborate the issue and also steps to reproduce?

Regards,

Anurag

D

dheidebrecht

Author

10-Marble

This was reported by a user that had installed the upgrade on their machine from Mathcad Prime 7.0...I am not certain if this was caused by the Mathcad Prime 9 upgrade or whether this was due to a recent KB upgrade to the system since they were both applied over the same weekend. I was just wondering if anyone else had seen this as an issue before. If not, then we can point the issue towards a windows update that broke the capabilities for this user.

Thank you.