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SB_104165151-Visitor
1-Visitor
September 13, 2022
Question

Mathcad Prime Licensing Issue

  • September 13, 2022
  • 1 reply
  • 911 views
When trying to license Mathcad Prime 7.0. I select "Configure product to use existing license" , select "Source List", input the license information, then receive the message "The following products have been licensed. PTC Mathcad Prime 7.0. However when I exit this window the software is still unlicensed. Any help would be appreciated. Thank you

1 reply

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
September 14, 2022

1. Please provide a screenshot of your error.
2. What type of licensing and what licensing information do you use?

V
VipulT16-Pearl
16-Pearl
October 3, 2022

Hi @SB_10416515,

 

Is it a node locked license or floating license that you are trying to configure with?

 

Also, as suggested by @VladimirN provide the screenshot of the error window

 

Thanks,

Vipul

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