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1-Visitor
February 12, 2023
Question

Mathcad Reinstall to new pc

  • February 12, 2023
  • 1 reply
  • 1257 views
Dear Support. We have purchased Mathcad prime on July 2021. Order Number: 340136373639
Order Date: July 10, 2021
Product Name Qty PTC Mathcad Prime 7 Subscription
Product Code: MX070103EP3000-XDTY-STFR
Last week we face issue with our computer Hardware failure. We would like to install and activate Mathcad prime in new pc. Please help us to resolve this issue ASAP.

1 reply

23-Emerald IV
February 12, 2023
1-Visitor
February 13, 2023

Dear Support.

We tried to “Transferring Mathcad Single User or Student license from an existing Host ID to a new Host ID”

Please find below error..

upload_-aW1hZ2UwMDEucG5n-8009984963273044742..png

24-Ruby III
February 13, 2023