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1-Visitor
February 20, 2021
Question

Mathcad window doesn't open. Please help.

  • February 20, 2021
  • 1 reply
  • 934 views
I have had problems that occur directly after installation. I have uninstalled and reinstalled the game several times for it to work and it hasn't. Whenever I attempt to use it, the first window, the one that just says PTC Mathcad, appears and then disappears. That's all that happens, however. No Cad document, nothing. I am at a loss for what I should do.

1 reply

23-Emerald IV
February 20, 2021

Delete the file:

"C:\ProgramData\PTC\Mathcad Prime\MathcadPrime.exe.Config"

and try again.

 

Success!
Luc