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WS_102324423-Newcomer
3-Newcomer
March 9, 2022
Question

microsoft updates causing mathcad to fail accessing license until reinstall.

  • March 9, 2022
  • 1 reply
  • 1486 views

I have a user that everytime a Microsoft update is pushed must reinstall mathcad because the license request failed. is there a listing of registry edits made during install that we can then be sure not to modify when making changes? 

 

1 reply

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
March 9, 2022

 Hi,

 

1. What version of Mathcad are you using?

2. Please provide a screenshot of the error that occurs.

W
WS_102324423-NewcomerAuthor
3-Newcomer
March 30, 2022

we are using prime 7

WS_10232442_0-1648660999266.png

WS_10232442_1-1648661092266.png

 

 

 

 

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
March 31, 2022

Compare the "HOST ID" with the one specified in the license file.

Terms & ConditionsAccessibility statement