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3-Newcomer
July 18, 2025
Question

Missing: Fulfillment Confirmation email for Mathcad Prime

  • July 18, 2025
  • 4 replies
  • 441 views
I bought on 07.07.2025 a Mathcad Prime license, reference no. 508124416, via cleverbridge GmbH.
Now I am waiting for the "Fulfillment Confirmation email" from PTC.
How can I get my license and download link?

4 replies

23-Emerald IV
July 18, 2025
Community Manager
July 30, 2025

Hi @hanjuern,

 

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

 

Thanks,
Anurag 
 

15-Moonstone
August 11, 2025

I have sent you the details to post@hanjuernsetzer.de.

15-Moonstone
October 3, 2025

Hi @hanjuern,

It appears that this  answers your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,

Dhiraj

18-Opal
September 17, 2025