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JR_138837481-Visitor
1-Visitor
July 24, 2025
Question

moving floating license

  • July 24, 2025
  • 1 reply
  • 275 views
We need a download link for the license software, we have a perpetual license, and it needs to be moved to a new server, but we don't seem to have access to anything on this website

1 reply

D
dnordin16-Pearl
16-Pearl
July 24, 2025

If you're a maintenance paying customer, you can access the support site to download the FlexNet license software as well as move your license from the old server to a new server.  If you're not under maintenance, you cannot move the license as PTC won't issue a new license file for the new server.

 

If you're under maintenance, go to eSupport | PTC.  Use the download software link.  Expand the "Additional Downloadable Software Updates".  The FlexNET publisher download link is there.

 

Regards,

Dan N. 

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