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1-Visitor
January 31, 2022
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Need to get Mathcad 15 m050 so I can install it on a windows 10 computer

  • January 31, 2022
  • 1 reply
  • 4142 views
Need mathcad 15 m050 so I can install on windows 10 machine
Best answer by DJNewman

Gotcha.

 

I'd follow the directions in the second part of the error you received, the

"Note: You will need your Customer Number and either a Service Contract Number (SCN), Sales Order Number (SON) or Site Number in order to upgrade your account. This information is available in the Software Order Fulfillment email you received when the software was purchased. If you cannot locate this information, or would like more information around our Support Packages, please contact your company Administrator or a PTC Global Support Representative."

part. I assume you have those numbers mentioned readily available, but if you contact PTC Support that way they should help you.

(And maybe you can ask them about the licence management for your original problem, the Mathcad 15 install media!)

1 reply

24-Ruby III
January 31, 2022

Hi,

 

Read the next announcement - "Official PTC Mathcad 15 and Prime 1–6 End-of-Sale Announcement": https://community.ptc.com/t5/PTC-Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Anno...

1-Visitor
January 31, 2022

I already have a license. Just need the mathcad 15 m050 installation software.

24-Ruby III
January 31, 2022

@DJNewman