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RG_119500453-Newcomer
3-Newcomer
October 15, 2024
Question

Never recieved product code

  • October 15, 2024
  • 1 reply
  • 758 views
I have just bought the mathcad student edition and never recieved the product code.

1 reply

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
October 15, 2024

You need to contact PTC license management group.

This is the Community, users helping other users and no access to licensing.

R
RG_119500453-NewcomerAuthor
3-Newcomer
October 15, 2024

I have tried to do that, however because I don't have a prime account due to not recieving the key I am denied access.

RG_11950045_0-1729012482467.png

 

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
October 16, 2024

Try filling out this form as well - "Contact PTC Sales": https://www.ptc.com/en/contact-us

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