Never recieved product code

I have just bought the mathcad student edition and never recieved the product code.

23-Emerald III

You need to contact PTC license management group.

This is the Community, users helping other users and no access to licensing.

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3-Newcomer

I have tried to do that, however because I don't have a prime account due to not recieving the key I am denied access.

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24-Ruby IV

Try filling out this form as well - "Contact PTC Sales": https://www.ptc.com/en/contact-us

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