Skip to main content
1-Visitor
February 8, 2023
Solved

Not able to re-install the Mathcad to a new system

  • February 8, 2023
  • 1 reply
  • 1320 views

Hi I have purchased and have a valid license for Mathcad with order number : #1212582074439. Company name, Deepblue pvt. LTD. We have deleted the Mathcad in one system and now trying to reinstall the software which we could not able to install.

We need a technical assistance for this.

Thanks,
Poovendan

Best answer by DJNewman

https://www.mathcad.com/en/support/csguide/Contact

 

List of support contact methods are there.

1 reply

24-Ruby III
February 9, 2023

 Hi,

 

What specific problems do you have during installation?

1-Visitor
February 23, 2023

It says License File cannot be generated. I also need contact number to call and verify my order number. 

Is there any official email for MATHCAD service. I am a paid customer and I cannot able to get any technical support ??

DJNewman
DJNewman18-OpalAnswer
18-Opal
February 23, 2023

https://www.mathcad.com/en/support/csguide/Contact

 

List of support contact methods are there.

PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.