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10-Marble
March 31, 2022
Solved

Parallels installation difficulty

  • March 31, 2022
  • 1 reply
  • 3884 views
Hi, I'm having trouble installing mathcad on a M1 Mac parallels VM - despite having a good internet connection through the VM, I normally get "unable to launch installer, please check your network connection". I've tried this many times, and occasionally I get through to the bit where you choose which products to install. However, I've never successfully completed installation.
Best answer by SP_10264822

As I dug into this a bit further - I get the same effect on a different browser.  I took a look at the certificate error and it looks like I'm blocked by goskope.com which I think is our corporate filter provider.  I've repeated the install on my personal laptop - and everything seems to be fine.  It's sub-optimal that I can't install on a work machine, but I'm ok with this solution.

 

Thanks for all the support.

1 reply

24-Ruby III
April 2, 2022

 Hi,

 

1. What version are you trying to install?
2. What installer are you using for this?

 

10-Marble
April 2, 2022

1. I'm just trying to install the latest trial version so I can check it works with parallels on M1 before purchasing.  It looks like it should be PTC mathcad express according to the webpage.  However, I can't tell a version number from that.

2. The executable downloaded is pim_installmgr_mathcad.exe

 

Thanks for the follow-up

24-Ruby III
April 3, 2022

Try using this installer: https://bit.ly/38iu8mZ