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1-Visitor
September 25, 2023
Solved

Problem re-installing MathCad 15

  • September 25, 2023
  • 1 reply
  • 1652 views
I am unable to start my MathCad 15. Getting the message "The application failed because its side-by-side configuration is incorrect. Please see the application event log or use the command link sxstrace.exe tool for more detail." I am not a computer expert, and I believe to best fix would be to re-install my MathCad 15 app. What is your advice? How can I re-install my MathCad 15 app.
Best answer by ppal_255687

Try this https://www.youtube.com/watch?v=wZ3FXdXJPhM or search for your specific registry entry.

 

Or download from here https://support.ptc.com/products/mathcad/mathcad-15-0/free-trial?refid=cadventure and try using existing licence.

 

Or check https://community.ptc.com/t5/Mathcad-Installation/All-About-Mathcad-Software-Installation/m-p/706433#M26

1 reply

18-Opal
September 26, 2023
1-Visitor
September 26, 2023

Thank you for your rapid reply to my question.  I was able to solve my problem by following the instructions given in your youtube suggestion.