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FritzRosell221-Visitor
1-Visitor
November 7, 2021
Solved

Problems with paint brush in windows 11

  • November 7, 2021
  • 2 replies
  • 2705 views

When I try to insert an object by selecting paint brush I cannot do it because there is a message that says "parent application is busy: can't insert a new object. Make sure that all the dialogs are closed and try again.", this is happening since I upgrade to windows 11, please could you tell me how can I fix it ?

Best answer by VladimirN

Here's a quote: "All I can really officially say is that PTC hasn't certified any Mathcad product for Windows 11, so any possible issues is just a risk", link - "Running Mathcad with Windows 11": https://community.ptc.com/t5/PTC-Mathcad/Running-Mathcad-with-Windows-11/m-p/748259/highlight/true#M197225

 

P.S. This is the first time I've seen such an error message for Mathcad Prime. 

2 replies

V
24-Ruby III
VladimirN24-Ruby IIIAnswer
24-Ruby III
November 7, 2021

Here's a quote: "All I can really officially say is that PTC hasn't certified any Mathcad product for Windows 11, so any possible issues is just a risk", link - "Running Mathcad with Windows 11": https://community.ptc.com/t5/PTC-Mathcad/Running-Mathcad-with-Windows-11/m-p/748259/highlight/true#M197225

 

P.S. This is the first time I've seen such an error message for Mathcad Prime. 

    F
    FritzRosell221-VisitorAuthor
    1-Visitor
    November 7, 2021

    Thanks for your reply so I guess that we have to wait until PTC releases a Mathcad product for Windows 11 officially. 

      DJNewman
      DJNewman18-Opal
      18-Opal
      November 8, 2021

      I'd recommend submitting this as a ticket to tech support if you haven't already so it can be logged.

      PTC Marketer for Creo and Mathcad. I run their YouTube channels, some Creo campaigns, and all Mathcad campaigns and communications.
        V
        24-Ruby III
        VladimirN24-Ruby III
        24-Ruby III
        November 8, 2021

        "Case Logger":  https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

          F
          FritzRosell221-VisitorAuthor
          1-Visitor
          November 8, 2021

          I tried to open a case but I am using a express version of PTC it is a free trial that I am using as a student.

          FR_9968323_0-1636397649220.png

           

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