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4-Participant
June 11, 2021
Question

Re-installing Mathcad 15

  • June 11, 2021
  • 1 reply
  • 1772 views
Need to re-install Mathcad 15 after a reset of my machine, and I already have a license. But I do not have a customer number nor sale number .

1 reply

23-Emerald III
June 11, 2021

Customer number and sales order number should be in the license file.

If not, you can get them by downloading a customer software report for your site, if you have the rights.

4-Participant
June 12, 2021

Thanks for the comments. I tried "license management" after my login to PTC, and unfortunately I get this:

 

JeffereySorrell_1-1623532937387.png

 

 

23-Emerald III
June 13, 2021

Your IT department or system administrator will have to get you set up.