Renewable license for Mathcad 5.0.0

1. The fault I get after activation within the program Mathcad 5.0.0 is as follows.
Fault by renewing license. Partly englisch and dutch
Login
Tc acquire a license you will need a PTC.COM account.
• I have a PTC.COM account.
Enterycjr PTC.COM account credentialsto log in
Email: gtvisser@cs.com
Password: •••••••
O De server heeft een fout in het protocol veroorzaakt. Secton=RespcrseHeacer Detail=CR moet worden gevolgd door LF

Translation:Detail=CR must be followed by LF

2. I have a working PTC account and a working password.
Please could you sent me a new license for one year or repair the fault.

Best Regards,
Gerard T. Visser/20210605