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April 5, 2024
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RODRIGO SAMPAIO LOPES / Mathcad Education / 33128 / SS-21148

  • April 5, 2024
  • 1 reply
  • 725 views
Hello support,

We are from Software.com.br, a software reseller, and we have a client who has a Mathcad Education - Student - Perpetual license, we believe it is version 15, and he lost his license on another old machine.

The customer needs to activate their license on a new machine.

Could you help us reset this activation key?

Could you also tell us which versions you still support regarding MathCad?

Best regards,
Pablo Carral.
Best answer by VladimirN

1. "Transferring Mathcad License from Existing Host ID to New Host ID":

  1. Commercial / Maintenance Active  Customer
  2. Student Edition or Mathcad Single User Account

2. Read the following announcement - "Official PTC Mathcad 15 and Prime 1–6 End-of-Sale Announcement": https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announcement/td-p/715416

1 reply

V
24-Ruby III
VladimirN24-Ruby IIIAnswer
24-Ruby III
April 6, 2024

1. "Transferring Mathcad License from Existing Host ID to New Host ID":

  1. Commercial / Maintenance Active  Customer
  2. Student Edition or Mathcad Single User Account

2. Read the following announcement - "Official PTC Mathcad 15 and Prime 1–6 End-of-Sale Announcement": https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announcement/td-p/715416

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