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TS_110152461-Visitor
1-Visitor
April 5, 2024
Solved

RODRIGO SAMPAIO LOPES / Mathcad Education / 33128 / SS-21148

Hello support,

We are from Software.com.br, a software reseller, and we have a client who has a Mathcad Education - Student - Perpetual license, we believe it is version 15, and he lost his license on another old machine.

The customer needs to activate their license on a new machine.

Could you help us reset this activation key?

Could you also tell us which versions you still support regarding MathCad?

Best regards,
Pablo Carral.
VladimirNAnswer
24-Ruby IV
April 6, 2024

1. "Transferring Mathcad License from Existing Host ID to New Host ID":

  1. Commercial / Maintenance Active  Customer
  2. Student Edition or Mathcad Single User Account

2. Read the following announcement - "Official PTC Mathcad 15 and Prime 1–6 End-of-Sale Announcement": https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announcement/td-p/715416

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1 reply

VladimirN24-Ruby IVAnswer
24-Ruby IV
April 6, 2024

1. "Transferring Mathcad License from Existing Host ID to New Host ID":

  1. Commercial / Maintenance Active  Customer
  2. Student Edition or Mathcad Single User Account

2. Read the following announcement - "Official PTC Mathcad 15 and Prime 1–6 End-of-Sale Announcement": https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announcement/td-p/715416

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