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1-Visitor
Nov 20, 2023 8:47 AM UTC
Solved

The account suddenly does not have permission to open a case for maintenance

帳戶突然沒有權限可以開立案件維護,詢問管理者並沒有做任何調整

 

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The account suddenly does not have permission to open a case for maintenance. I asked the administrator but no adjustments were made.

VladimirNAnswer
24-Ruby IV
Nov 21, 2023 7:49 AM UTC

Article - "How to Create a New Support Case and Track an Existing Case on PTC eSupport Portal": https://www.ptc.com/en/support/article/CS67798

1 reply

VladimirN24-Ruby IVAnswer
24-Ruby IV
Nov 21, 2023 7:49 AM UTC

Article - "How to Create a New Support Case and Track an Existing Case on PTC eSupport Portal": https://www.ptc.com/en/support/article/CS67798

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