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1-Visitor
November 19, 2024
Question

There was a problem installing the application.

  • November 19, 2024
  • 3 replies
  • 443 views
There was a problem installing the application. The first time I installed it and worked in it. Then the application disappeared from the computer by itself. When you try to download it back (it shows what has been downloaded), it does not appear on the computer.

3 replies

23-Emerald IV
November 20, 2024

You'll have to be a bit more specific.

Was it Mathcad or Prime, and which version?

Which version of Windows?

You say you had it working; was it licensed?

Did you down load the installation directly from PTC?

 

Success!
Luc

Catalina
Community Moderator
November 26, 2024

Hi @АА_12201117,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.
Please note that industry experts also review the replies and may eventually accept one of them as solution on your behalf.

Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,

Catalina | PTC Community Moderator
24-Ruby III
November 28, 2024

What OS and Mathcad version are you using?