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Mibe3-Newcomer
3-Newcomer
March 6, 2023
Solved

Transfer license old Mathcad version

  • March 6, 2023
  • 2 replies
  • 1301 views

Hi,

We have an old LMTools running providing an license for MathCad 11.

I would like to transfer the license to a new supported server, but I'm stuck with the license file itself.

I did manage to start the license server, but I'm receiving an error: (mathsoft) Invalid license key (inconsistent authentication code)

I cannot find any contract, customer nr or anything, so I cannot create a case with PTC.

Can anyone help to transfer the license to a new server?

Thank you

 

 

 

 

 

Best answer by LucMeekes

It may be an 'old' Mathcad version, but it's the best (my personal opinion). A shame if it would get lost.

I guess your issue is close to this topic: https://community.ptc.com/t5/Mathcad-Installation/How-to-Transfer-Mathcad-license-from-an-existing-Host-ID-to-a/m-p/788323#M1599

As this topic mainly is about Prime, I think you had best go to the final paragraph of it, the one that starts with "Note".

 

Success!
Luc

2 replies

L
LucMeekes23-Emerald IVAnswer
23-Emerald IV
March 6, 2023

It may be an 'old' Mathcad version, but it's the best (my personal opinion). A shame if it would get lost.

I guess your issue is close to this topic: https://community.ptc.com/t5/Mathcad-Installation/How-to-Transfer-Mathcad-license-from-an-existing-Host-ID-to-a/m-p/788323#M1599

As this topic mainly is about Prime, I think you had best go to the final paragraph of it, the one that starts with "Note".

 

Success!
Luc

M
Mibe3-NewcomerAuthor
3-Newcomer
March 7, 2023

Hi LucMeekes,

 

Thank you for the reference, but I do not find any kind of identification to let PTC transfer the license. Their support team could not help me on that one.

The only thing that works, is to setup a new server with same hostname and IP address. I no other solution is possible, I leave it like that.

 

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
March 7, 2023

1. This version of the program is no longer supported. Read this announcement for details: https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announcement/ta-p/818870 

2. You can turn your attention to a completely new release, which should be released this month - Mathcac Prime 9.0: https://www.mathcad.com/en/blogs/whats-new-in-ptc-mathcad-prime-9

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