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1-Visitor
October 28, 2025
Question

Unable to login or use my licence

  • October 28, 2025
  • 2 replies
  • 203 views
Can't log into my account or use my licence

2 replies

Catalina
Community Moderator
October 28, 2025

Hi @DB_10518215 

 

Thank you for your question! 

 

I’d like to recommend to bring more details and context to your initial inquiry. 

Please add screenshot(s) to better understand what you are trying to do in your process. 

 

Please refer to this guideline to make your questions more likely to receive a quick and useful answer. 

This will increase your chances to receive meaningful help from other Community members. 

 

Thank you for your participation and please let me know if you need further assistance! 

 

Best regards,

Catalina | PTC Community Moderator
24-Ruby III
October 29, 2025

What error do you see on your screen?