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ptc-44006061-Visitor
1-Visitor
April 24, 2025
Solved

XMCD converter within Mathcad Express Prime 11 (free trial version) don't work

I tried a couple of *.mcd and *.xmcd files. In one case a red "Keine Lizent" appeared, no other resonses. But no new file was created, neither in the original folder nor in any other folder. The issue was even described earlier. The found "solution" was finalised with the recommendation to contact the support. But it is not possible to open a support case (probabaly due to the trial version), although I have an old user account.
LucMeekesAnswer
23-Emerald IV
April 25, 2025

I assume that Prime itself 'works', in the sense that you can start a new worksheet and enter expressions....

Do you have a diagonal banner across the worksheet and/or, if you type on the worksheet:

       mean(1=

is the result?:

LucMeekes_2-1745568122855.pngan error message, then you do not have an active (trial) license.

If you get this:

 

LucMeekes_0-1745568034340.pnga numeric result, then you have an active (trial) license, and the converter, if installed(!), should work.

 

To get an active trial license, go to the main menu ( see below, arrow 1) and select options.

Then, on the license tab of the pop-up select "Get License" (arrow 2)

LucMeekes_4-1745568831600.png

And follow the directions to get your trial license.

 

Success!
Luc

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6 replies

LucMeekes23-Emerald IV
23-Emerald IV
April 24, 2025

Did you actually apply for, and activate, the trial license?

Did you install the converter along with the installation of Prime 11? (It is an option that needs to be ticked during installation! By default it is off...)

Do you have other versions of Prime installed on the same machine?

If so, which?

 

Success!
Luc

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ptc-44006061-VisitorAuthor
1-Visitor
April 25, 2025

No, no other versions

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LucMeekes23-Emerald IVAnswer
23-Emerald IV
April 25, 2025

I assume that Prime itself 'works', in the sense that you can start a new worksheet and enter expressions....

Do you have a diagonal banner across the worksheet and/or, if you type on the worksheet:

       mean(1=

is the result?:

LucMeekes_2-1745568122855.pngan error message, then you do not have an active (trial) license.

If you get this:

 

LucMeekes_0-1745568034340.pnga numeric result, then you have an active (trial) license, and the converter, if installed(!), should work.

 

To get an active trial license, go to the main menu ( see below, arrow 1) and select options.

Then, on the license tab of the pop-up select "Get License" (arrow 2)

LucMeekes_4-1745568831600.png

And follow the directions to get your trial license.

 

Success!
Luc

Translate
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