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Isaiah_chen7-Bedrock
7-Bedrock
July 26, 2017
Solved

After install MFG APP, the control advisor server can't be connected

  • July 26, 2017
  • 1 reply
  • 2801 views

I have installed the MFG  APP according to the steps of video, and kepware says the connection to thingworx is okay, but the control server is not connected, the server status is off, refer to the following figure.

 

Best answer by Isaiah_chen

Thank you Milan, the connection is okay now, I made a wrong copy of application key string yesterday.

1 reply

M
mthakker5-Regular Member
5-Regular Member
July 26, 2017

Hi Isaiah,

First - make sure you configure your KEPServerEx connection as shown in the second video -

http://www.ptc.com/en/thingworx/manufacturing-apps/Dashboard/Video-Tutorials?videoId=966BD111-B807-42AF-BA64-911AF79935A…

Second - try detecting devices and refreshing the page.

Thanks,

Milan

I
Isaiah_chen7-BedrockAuthorAnswer
7-Bedrock
July 27, 2017

Thank you Milan, the connection is okay now, I made a wrong copy of application key string yesterday.

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