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Sruthi15-Moonstone
15-Moonstone
June 4, 2021
Solved

Asset advisor Export and import configuration data

Hi,

I configured a device for monitoring its parameters using Asset advisor (Thingworx apps - 9.1) and control advisor for kepware connection 

I exported it using 'Export configuration data' option and imported it in another Thingworx apps version 8.5 but not able to see the device.

have attached the application logs.

abjainAnswer
15-Moonstone
June 8, 2021

@Sruthi : Seems like you are trying to export entities from a higher version(9.1) and importing to a lower version(8.5). This usually is not supported in thingworx. I would suggest to import to same or higher versions.

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abjain15-MoonstoneAnswer
15-Moonstone
June 8, 2021

@Sruthi : Seems like you are trying to export entities from a higher version(9.1) and importing to a lower version(8.5). This usually is not supported in thingworx. I would suggest to import to same or higher versions.

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Sruthi15-MoonstoneAuthor
15-Moonstone
June 8, 2021

oh, ok thanks for the information.

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