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Sruthi15-Moonstone
15-Moonstone
June 4, 2021
Solved

Asset advisor Export and import configuration data

  • June 4, 2021
  • 1 reply
  • 2212 views

Hi,

I configured a device for monitoring its parameters using Asset advisor (Thingworx apps - 9.1) and control advisor for kepware connection 

I exported it using 'Export configuration data' option and imported it in another Thingworx apps version 8.5 but not able to see the device.

have attached the application logs.

Best answer by abjain

@Sruthi : Seems like you are trying to export entities from a higher version(9.1) and importing to a lower version(8.5). This usually is not supported in thingworx. I would suggest to import to same or higher versions.

1 reply

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abjain15-MoonstoneAnswer
15-Moonstone
June 8, 2021

@Sruthi : Seems like you are trying to export entities from a higher version(9.1) and importing to a lower version(8.5). This usually is not supported in thingworx. I would suggest to import to same or higher versions.

S
Sruthi15-MoonstoneAuthor
15-Moonstone
June 8, 2021

oh, ok thanks for the information.

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