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Rmcrabb1-Visitor
1-Visitor
January 11, 2019
Solved

Asset Advisor monitored data

  • January 11, 2019
  • 1 reply
  • 4195 views

I have an asset setup in Asset Adviser. I setup a tag in trending and troubleshooting per the instructions i found in one of the online tutorials. The trend doesnt show up in Monitored Properties from the asset adviser page. Any ideas?

Best answer by SebB

Hey i am sorry, i forgot to mention that.

Yes there are scheduler in the system to reinitialize configuration data like the monitored property lists.

you can disable the responsive scheduler: PTC.SCA.SCO.AssetInitializationScheduler

 

For more details see Customization Guide page 41

https://www.ptc.com/support/-/media/99B4D4DE487C441096DF3FC5FE36C575.pdf?sc_lang=en

 

1 reply

H
hchanana16-Pearl
16-Pearl
January 14, 2019

Hi @Rmcrabb,

 

For displaying properties in Monitored Properties on asset adviser page, you need to add properties on the Additional Properties screen in configuration and setup of asset.
You can add static properties or properties that pull their value from connected servers (aggregate or non-aggregate) such as from KEPServerEX or from external data sources. These also display on the Additional Properties page of an asset detail in Asset Advisor. For each property, you can view the property name, current value, and property type (whether it is Static or Bound). You can also see if the property is currently used in any expressions, trends, or alerts.

From the Trending and Troubleshooting page, you can create trends to visualize data. You can use this to track trends that use KEPServerEX tags or properties for equipment.

 

Please refer ThingWorx Apps Setup and Configuration Guide for details.

 

Thanks,

Himanshu

R
Rmcrabb1-VisitorAuthor
1-Visitor
January 15, 2019

I have the Additional Properties of my Asset setup per the manual. I still see nothing in the monitored properties mashup. 

H
hchanana16-Pearl
16-Pearl
January 17, 2019

Hi @Rmcrabb,

 

Can you please confirm if you have added static or bound properties from asset configuration and setup.

If it is static, it is visible under Additional Properties on Assert advisor. If it is bound, then it is visible under Monitored and Additional Properties both.

 

Also please share screenshot of additional properties of asset configuration and setup.

 

Thanks,

Himanshu

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