1-Visitor

Question

Asset list not showing in Asset Advisor

Forum|Forum|6 years ago
June 24, 2019
1 reply
6026 views

Hi,

I have created a user with the maintenance engineer role. Whenever that user opens Asset Advisor, the mashup master and filter list display as they should, but the asset list does not show up. If I add the controls engineer role to that same user, the asset list displays as it should, but then that user has access to composer, etc..

How can i make the asset list display under the maintenance engineer role? See pic.

Thanks for any assistance.

13-Aquamarine

Hey @pwbridgeman

that sounds not right, i agree with you.

could you please send me the Thingworx version and MFG apps version you are using so i can validate the behavior you are facing.

Thank you! Seb

Author

1-Visitor

Hi @SebB

Thanks for the reply. The versions are:

ThingWorx Version
8.3.2-b535

ThingWorx Apps
8.3.1-00

Paul

13-Aquamarine

@pwbridgeman ,

i just tried to reproduce your problem.

In a new version of Thingworx and the MFG apps a user in the maintenance engineer group can see the assets without problem.

I am suggesting to upgrade the system to a newer version, at least the MFG apps to 8.3.2.

It is recommended to match the version with Thingworx.

Seb