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E
ein231-Visitor
1-Visitor
July 4, 2019
Solved

Failure reading data from PLC

  • July 4, 2019
  • 1 reply
  • 1637 views

Hi all,

 

I am using a communication with a PLC (Rockwell) through from ThingWorx industrial Connectivity.

 

The communication is all right but the quality in the foundation is "unknown".

 

Follow image below:

 

TWIC.JPGHost.JPG

 

Can some help me with this?

Best answer by RS_12048754

Hi ein23,

 

Looking at the log screen shot it looks llike the server is connecting, and reconnecting to the device over and over. Is the device on a wired network?

 

Would you be able to reset the log, stop and start the ThingWorx industrial Connectivity. runtime service, reproduct the failure; save your ThingWorx industrial Connectivity. event log to text, and attach it here?

 

Rob

1 reply

R
RS_120487545-Regular MemberAnswer
5-Regular Member
July 10, 2019

Hi ein23,

 

Looking at the log screen shot it looks llike the server is connecting, and reconnecting to the device over and over. Is the device on a wired network?

 

Would you be able to reset the log, stop and start the ThingWorx industrial Connectivity. runtime service, reproduct the failure; save your ThingWorx industrial Connectivity. event log to text, and attach it here?

 

Rob

E
ein231-VisitorAuthor
1-Visitor
July 11, 2019

Hi @unknown 

 

The company that I work changed the firewall and it was blocking my communication from TW Industrial Connectivity.

 

Thank you for your answer.

 

Regards.

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