How to give administrator permissions for thingworx manufacturing apps to new users?

Forum|Forum|5 years ago
February 26, 2021
3 replies
2343 views

I've added users to the Administrators group and Factory Users group as well. But they are unable to view all the tiles, they are just able to see the Thingworx Composer and Demo Manufacturing Planning.

What are the permissions I've to give them or Groups I need to create for the same.

Below is the Screenshot of the mashup which shows Composer and Manufacturing Planning.

Best answer by hchanana

Hi @PM_9712905 ,

Please add the user to below usergroups :

FactoryLicenses
FactoryUsers
Controls Engineer/Maintenance Engineer/Maintenance Manager or Production Manager (whatever required)

Thanks,

Himanshu

H

hchanana

Answer

16-Pearl

Hi @PM_9712905 ,

Please add the user to below usergroups :

FactoryLicenses
FactoryUsers
Controls Engineer/Maintenance Engineer/Maintenance Manager or Production Manager (whatever required)

Thanks,

Himanshu

M

mnarang

5-Regular Member

I believe this has been resolved, the issue is you need to create users from Manufacturing apps configuration and setup ->Users tab to have proper permissions to view the tiles. From Administrator you can create users by previous way and then assign them to particular group as required( from apps dashboard only). If the users is needed to see all the tiles assign them to Controls Engineer group. I believe in your case you created these users directly from ThingWorx and assigned them to the group form composer only, try doing the same from manufacturing apps dashboard only.

S

slangley

Support

Hi @PM_9712905.

If you feel your question has been answered, please mark the appropriate response as the Accepted Solution for the benefit of others with the same question.

Regards.

--Sharon

Sign up

Please use your PTC eSupport account.

Welcome to the PTC Community

Please use your PTC eSupport account.