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tk_011-Visitor
1-Visitor
September 22, 2017
Solved

Installation from ThingworxManufacturingApps-8.0.1-02-freemium fails at Configuration step of PostgreSQL

Configuration step of PostgreSQL fails " PostgreSQL Configuration Failed"

slangleyAnswer
Support
September 22, 2017

Hi Thirulok.

Before installing the freemium app, did you already have a ThingWorx/PostgreSQL installation on your machine?  If so, this could be the cause of the issue due to conflicts with ports, etc.  The freemium version was designed for users who are not currently running ThingWorx and just want to check out the product.  If ThingWorx is already installed on your machine, it is expected that you would be installing the Mfg extension, which requires a new license.

Please let me know if this does not help to resolve your issue so we can check further into your configuration, etc.

Regards.

Sharon Langley-Anderson

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2 replies

slangleyCommunity ManagerAnswer
Support
September 22, 2017

Hi Thirulok.

Before installing the freemium app, did you already have a ThingWorx/PostgreSQL installation on your machine?  If so, this could be the cause of the issue due to conflicts with ports, etc.  The freemium version was designed for users who are not currently running ThingWorx and just want to check out the product.  If ThingWorx is already installed on your machine, it is expected that you would be installing the Mfg extension, which requires a new license.

Please let me know if this does not help to resolve your issue so we can check further into your configuration, etc.

Regards.

Sharon Langley-Anderson

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vranganathan12-Amethyst
12-Amethyst
September 22, 2017

If the port is in conflict, either you can install old install of Postgres (if you don't need it) or specify a different port during the install. Similar problem may arise during servlet engine as well. You may want to use different ports their as well.

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