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1-Visitor
Sep 17, 2019 8:36 PM UTC
Solved

Login to Organization Mashup

Following this guide, on 8.4.0 I am running into this issue.  I have to log into composer and then navigate to the runtime. Login fails in the Runtime/WelcomeForm.  This is fine to play with the trial edition, but for production I need to direct people to the Welcome screen to log in.  Is this just a trial edition bug?

hchananaAnswer
16-Pearl
Sep 18, 2019 11:57 AM UTC

Hi @mikefinch87 ,

 

There is no such bug. We can login to Welcome screen directly by entering credentials.

Are you getting the login prompt like below while accessing Welcome page (http://hostname:port/Thingworx/FormLogin/Welcome)

 

login

 

What error you are getting while putting credentials here.

And which users are facing the login issue. Did you tried with Administrator and other users as well.

 

Thanks,

Himanshu

2 replies

hchanana16-PearlAnswer
16-Pearl
Sep 18, 2019 11:57 AM UTC

Hi @mikefinch87 ,

 

There is no such bug. We can login to Welcome screen directly by entering credentials.

Are you getting the login prompt like below while accessing Welcome page (http://hostname:port/Thingworx/FormLogin/Welcome)

 

login

 

What error you are getting while putting credentials here.

And which users are facing the login issue. Did you tried with Administrator and other users as well.

 

Thanks,

Himanshu

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1-Visitor
Sep 18, 2019 2:46 PM UTC

Appears to work today.  Sorry, not sure what changed.

 

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