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P
PGrasso1-Visitor
1-Visitor
September 24, 2021
Question

Man Apps 9.1.1 installation Prerequisites - ThingWorx Remote Access Extension version

  • September 24, 2021
  • 1 reply
  • 1390 views

Hi!

The "Remote Access Client (RAC) Support Matrix for ThingWorx Platform 9.2.1 and later" says

that the v.3.0.0 of ThingWorx Remote Access Extension (RAE) is Required for using remote access in an environment with ThingWorx Platform v.9.2.1 and later.

PGrasso_0-1632495685709.png

 

BUT v.3.0.0 of ThingWorx Remote Access Extension (RAE) does not appear in the download list.

 

PGrasso_2-1632495733178.png

 

Could you please clarify which is the right version of ThingWorx Remote Access Extension (RAE) to use with ThingWorx Platform v.9.2.1 and later?

Thanks in advance

Pierluigi

1 reply

P
PGrasso1-VisitorAuthor
1-Visitor
September 29, 2021

Hello

I apologize to push on you but I have to install the Man Apps 9.1.1 on TWX platform 9.2.1 at customer site as soon as possible.

Please confirm the right ThingWorx Remote Access Extension version for Man Apps 9.1.1 on TWX platform 9.2.1.

 

Thanks in advance

Kind regards

Pierluigi

N
nsampat17-Peridot
17-Peridot
October 1, 2021

@PGrasso ,

 

Can you please check the download site again, as I do see ThingWorx Remote Access Extension 3.0.0 available for download on the ThingWorx eSupport page:

 

nsampat_0-1633115818566.png

 

Regards,

 

Neel

 

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