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tikegami1-Visitor
1-Visitor
July 19, 2017
Solved

PostgreSQL Configuration Failed

Hi.

Using the Express installer and running it as per the Tutorial Videos
It becomes "PostageSQL Configuration failed" in Configuration. We keep port number as default and password as Thingworx password. I want to investigate the cause of failed. What should I investigate?

posipovaAnswer
20-Turquoise
July 19, 2017

Do you already have Tomcat installed in your system? You may go to your system Services and check for the tomcat service.


Also please check that the needed ports are open and not in use.

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4 replies

posipova20-TurquoiseAnswer
20-Turquoise
July 19, 2017

Do you already have Tomcat installed in your system? You may go to your system Services and check for the tomcat service.


Also please check that the needed ports are open and not in use.

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vranganathan12-Amethyst
12-Amethyst
July 19, 2017

Looking at the Failed image, postgres install is failing. It is likely because of insufficient RAM or processor/core. Are you installing VM? If so can you assign more memory and possibly another core?

Thanks,

Varathan

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stmarchessault5-Regular Member
5-Regular Member
July 19, 2017

Hi Takashi,

Yes, there is a separate post that addresses this issue: Why has the installer stopped during the PostgreSQL install step?

You should find the suggested method of increasing the available RAM and/or cores solves this problem. Please confirm whether this or Polina's suggestion above works for you.

Best regards,

Steven M

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tikegami1-VisitorAuthor
1-Visitor
July 21, 2017

Thank you for reply.

Since Tomcat is installed and memory requirements are not problematic,
I deleted ManufacturingApps once.
Related article: I'm looking for uninstall.exe (for uninstallation).

After uninstalling, turn off the service of Tomcat,
Installation was succeeded by running setup.exe again.
The difference from last time is only Tomcat service OFF.

Everyone, thank you for the advice.

Best regards,

takashi

10_1_Configuration_Complete.png

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