暉林_10081367

10-Marble

Solved

Server error.Please confirm, if your portal environment is running

Forum|Forum|4 years ago
March 2, 2022
2 replies
1510 views

https://pp-2108182053lk.portal.ptc.io/Thingworx/Runtime/index.html?master=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_MS&mashup=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_EP&appKey=072bdfe6-7c51-468d-a237-a3de91c526c0&x-thingworx-session=true#master=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_MS&mashup=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_EP&appKey=072bdfe6-7c51-468d-a237-a3de91c526c0&x-thingworx-session=true

Best answer by slangley

Hi @暉林_10081367.

Is this a trial instance? If so, the trial program has been discontinued.

Regards.

--Sharon

24-Ruby III

Hi,

There was a similar question before:

"Thingworx experience server error": https://community.ptc.com/t5/ThingWorx-Developers/Thingworx-experience-server-error/td-p/608547
"Server error. Please confirm, if your portal environment is running": https://community.ptc.com/t5/ThingWorx-Developers/Server-error-Please-confirm-if-your-portal-environment-is/td-p/748857

Community Manager

Answer

Community Manager

Hi @暉林_10081367.

Is this a trial instance? If so, the trial program has been discontinued.

Regards.

--Sharon