12-Amethyst

Question

signed extension file does not match digests

Hi,

I want to install Manufacturing apps from Operator advisor.

I have Thingworx 9.1.14

I downloaded the files in version: ThingWorx-Apps-9-1-1-extension-bundle (46 MB)

I get this error when importing extensions.

OA_OperatorAdvisor_7bb8d379-1865-4859-bae5-e24aee8c33d4\OA_OperatorAdvisor.zip signed extension file does not match digests

sco-OrgUserGroup_ce8aa723-601c-4121-9c5e-349c4831e1b0\sco-OrgUserGroup.zip signed extension file does not match digests

At the moment I notice them in two extensions.

I imported the extensions in the order from this article.

How can I fix these import errors?

Do I really need to install another version of TWX?

Thank you for your answers.

Janek

16-Pearl

hi JK_10565232

below article explains why this error occur.
please refre to the Cause/Resolution sections and find a proper way to fix.

Author

12-Amethyst

Thank you

16-Pearl

hi JK_10565232

Below article says Manufacturing Apps 9.1.1 is compatible with ThingWorx 9.3.3 or newer versions so TW9.3.7 should be fine.

You can download extensions of Manufacturing Apps 9.1.1 from below path:

PTC eSupport > Download Software > ProductFamily : ThingWorx Foundation > Release 9.1 > ThingWorx Manufacturing & Service Apps Extension

For how to import Manufacturing Apps extensions , please follow the help center.

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