14-Alexandrite

Question

Thingworx Alert History - EndTime & Duration

Forum|Forum|4 years ago
January 19, 2022
1 reply
2145 views

I am using the MFG apps to create Alert templates for separate alert states (stopped, faulted, offline, manual). Everything works fine but I would like to get the timestamp for the End Time and total Duration of the alert. Similar to the Alert Summary. Per https://support.ptc.com/help/thingworx/apps/r9.1/en/#page/thingworx_apps/Exploring_the_Apps/alert_monitoring.html

Community Manager

Community Manager

Hi @LP_10027711.

We see in the screenshot the time the alert happened and the duration. You mention "total Duration". Can you explain what you mean?

Are you expecting the End Time to be the time the Ack occurred?

Regards.

--Sharon

Author

14-Alexandrite

I found a solution to my problem. thank you