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1-Visitor
December 18, 2019
Question

Thingworx Manufacturing app extension import errors

  • December 18, 2019
  • 1 reply
  • 6202 views

Thank you for help!

 

Thingworx platform: 8.4.4

Manufacturing: MED-61227-CD-084_SP4_ThingWorx-Apps-8-4-4-extension-bundle.zip

Configure tomcat: 5120

ThingWorx-Apps-8.4.4-00-extension-dependencies.zip have successfully been imported but while importing ThingWorx-Apps-8.4.4-00-extension.zip got the following errors. 

  AppHomePage-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  KEPServerMonitor-customization-8.4.4-00-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  SCO_Common-customization-8.4.4-00-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  SCO_Common-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  MFG_Common-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  KEPServerPlantstatus-customization-8.4.4-00-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  KEPServerMonitor-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  KEPServerTroubleshootingTool-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  KEPServerPlantstatus-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  UserManagement-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  sco-UserManagement-customization-8.4.4-00-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  NITestStand-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  AssetMonitor-customization-8.4.4-00-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  AssetMonitor-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  AlertMonitor-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  AppHomePage-customization-8.4.4-00-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4
  sco-AlertMonitor-customization-8.4.4-00-extension:8.4.4 Could not find extension (RemoteAccessExtension:0.0.0) depended upon by SCO_Common-extension:8.4.4

1 reply

Support
December 19, 2019

Hi @mnaeem.

 

You need to download and install the Remote Access extension for your release of the product:

 

slangley_0-1576775053797.png

 

Regards.

 

--Sharon

mnaeem1-VisitorAuthor
1-Visitor
December 20, 2019

Thank you very much @slangley ,

After exporting all the required extensions closed the composer and restarted tomcat.

Now getting following error on launching the manufacturing app.

 

Could not load "PTC.Factory.KEPServerEX.ListServers". Reason: 403 - You don't have a valid license. Ask your administrator for access to the following license feature: twx_mfg_common