Thingworx manufacturing apps extension import error

I am trying to import Thingworx manufacturing apps extension. I get the following errors:

- dependencies.zip file installation results: Import Failed: java.lang.NullPointerException

-extension.zip file validation results :internal error

Best answer by kswate

1. I deleted:

2. Stop tomcat

3. Start tomcat

Then after I was able to import the Manufacturing Apps extension file successfully.

Thank you.

5-Regular Member

Greetings kswate,

Please share version of apps you are importing and the thingworx platfrom version .

Thanks,

Himesh Rajpal

Author

1-Visitor

thingworx platform 8.1

thingworx manufacturing app 8.1

5-Regular Member

Hello kswate,

Thanks for sharing the information. This is the major version i.e 8.1, we would like to know minor version as well like 8.1.1,8.1.2

Apart from this, I have a few queries:

Have you refer this guide ThingWorx Manufacturing Apps Setup and Configuration Guide for Installation of Manufacturing Apps and follow all the steps/ prerequisites?
Java version, Tomcat version?
Is this fresh installation or an upgrade?
Have you imported any other extension besides Mf Apps?
Can you share Thingworx Application logs from /Thingworx storage folder?

Thanks & Regards,

Manoj Pathak

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