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1-Visitor
August 1, 2019
Solved

ThingWorx Workflow Manager - error

  • August 1, 2019
  • 2 replies
  • 2844 views

Hello.

 

ThingWorx Workflow Manager does not show a list of threads at startup.WF_err_01.jpg

 

WF_err_02.jpg

 

 

Log:

12:07:02 INFO - In-page logger initialized.
12:07:02 INFO - ThingWorx Mashup Runtime vundefined
12:07:02 WARN - trying to set a parameter that is not defined: "forceClose". Ignoring it
12:07:03 WARN - trying to set a parameter that is not defined: "forceClose". Ignoring it
12:07:04 WARN - trying to set a parameter that is not defined: "forceClose". Ignoring it
12:07:05 ERROR - Runtime exception handling data update for binding {"SourceArea":"Data","TargetArea":"UI","TargetSection":"","SourceId":"GetProcesses","SourceSection":"Things_PTC_BPE_BusinessProcessManager","Id":"afec42a5-674b-4fb0-856c-78952a9c2f76","PropertyMaps":[{"SourcePropertyType":"InfoTable","TargetProperty":"Data","TargetPropertyType":"property","SourcePropertyBaseType":"INFOTABLE","TargetPropertyBaseType":"INFOTABLE","SourceProperty":""}],"SourceDetails":"AllData","TargetId":"Grid-19","isBoundToSelectedRows":false}
Exception: Cannot read property 'length' of undefined
12:07:05 ERROR - Runtime exception handling data update for binding {"SourceArea":"Data","TargetArea":"UI","TargetSection":"","SourceId":"GetProcesses","SourceSection":"Things_PTC_BPE_BusinessProcessManager","Id":"1911c081-6d36-428e-8274-22b7d3187de6","PropertyMaps":[{"SourcePropertyType":"InfoTable","TargetProperty":"Data","TargetPropertyType":"property","SourcePropertyBaseType":"INFOTABLE","TargetPropertyBaseType":"INFOTABLE","SourceProperty":""}],"SourceDetails":"AllData","TargetId":"InfotableSelector-70","isBoundToSelectedRows":false}
Exception: Cannot read property 'length' of undefined
12:07:05 ERROR - Error in invoking service Things_PTC_BPE_BusinessProcessManager, GetProcesses, Things, PTC.BPE.BusinessProcessManager, Services, GetProcesses. Error from the server: "Unable to Invoke Service GetProcesses on PTC.BPE.BusinessProcessManager : null"
12:07:06 WARN - runtime not configured for conversion from "INTEGER" to "NUMBER" propertyMap: {"SourceProperty":"NumberOfColumn","SourcePropertyBaseType":"INTEGER","SourcePropertyType":"Property","TargetProperty":"number_of_columns","TargetPropertyBaseType":"NUMBER","TargetPropertyType":"property"}
12:07:06 WARN - runtime not configured for conversion from "INTEGER" to "NUMBER" propertyMap: {"SourceProperty":"NumberOfRow","SourcePropertyBaseType":"INTEGER","SourcePropertyType":"Property","TargetProperty":"number_of_rows","TargetPropertyBaseType":"NUMBER","TargetPropertyType":"property"}

Can I fix this?

Best answer by BorisevskiyAM

I'm a fix problem.

 

For clear list of WorkFlow need execute a service PurgeDataTableEntries in PTC.BPE.BusinessProcessDataTable.

 

 

2 replies

16-Pearl
August 1, 2019

Hi @BorisevskiyAM ,

 

This seems to be user permission issue. Which user you are using for this?

If it is not Administrator, can you try with the Administrator user.

 

If this does not resolve the issue, please share ThingWorx version, utilities version and application logs from ThingWorx storage folder.

 

Thanks,

Himanshu

1-Visitor
August 2, 2019

Hello.

 

Log's attached.

Other WorkFlow are launched under the same user.

 

Steps for error search.

WF_err_01.jpg

 

WF_err_04.jpg

 

WF_err_06.jpg

I think somewhere requests should be stored. They need to be cleaned.

Two requests in the log file give an error.

 

1-Visitor
August 2, 2019

ThingWorx 8.3.3-b937

BorisevskiyAM1-VisitorAuthorAnswer
1-Visitor
August 2, 2019

I'm a fix problem.

 

For clear list of WorkFlow need execute a service PurgeDataTableEntries in PTC.BPE.BusinessProcessDataTable.