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13-Aquamarine
Jan 12, 2023 7:14 AM UTC
Question

Unable to view control Advisor in my composer.

Hello Everyone,

 

I'm using twx composer version 9.3, and I've imported twx Manufacturing common as for twx manufacturing app, I've even exported the thingworx asset monitoring and thingworx utilities, in my local server. Now the problem is I'm not able to see control advisor.

 

Please let me if I've exported the correct manufacturing extensions or not, if yes, then why can't i able to see it in my composer.

 

Thanks in advance!

 

AS 

 

 

I installed the MFG Apps but when I open the applicattion on the browser I only 

3 replies

Support
Jan 19, 2023 1:55 PM UTC

Hi @AS_1307.

 

This could be a licensing issue.

 

In Composer, navigate to Monitoring > Subsystems > LicensingSubsystemSettings, and provide a screenshot of all the features you see there.  Be sure to capture all columns and rows in the screenshot.

 

Regards.

 

--Sharon

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AS_130713-AquamarineAuthor
13-Aquamarine
Jan 23, 2023 5:13 AM UTC

Hi Sharon,

PFA, 

AS_1307_1-1674450788666.png

 

 

Thanks,

 

AS

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Support
Jan 23, 2023 3:46 PM UTC

Hi @AS_1307.

 

Your license looks fine. 

 

After re-reading your original post, it sounds like you may not have installed all the needed components.  When you installed Mfg Apps, what procedure did you use?  You need to follow these instructions.

 

Regards.

 

--Sharon

 

 

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