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11-Garnet
February 13, 2020
Solved

Utility Services for the Dygraph Widget

  • February 13, 2020
  • 2 replies
  • 4160 views

How I can access/find the GenerateDygraphData service to convert an infotable to CSV. I cannot find the PTC.SCA.SCO.DygraphUtils it in thingworx composer 8.4.

 

 

Dygraph Widget Help 

Best answer by abhkumar_274615

Hi @nquirindongo 

 

PTC.SCA.SCO.DygraphUtils was introduced with ThingWorx apps 8.5.X (Utilities services have been provided to improve ease of use for the Dygraph widget.). Currently your ThingWorx platform and  Apps versions are 8.4 that why not able to see Thing  PTC.SCA.SCO.DygraphUtils in composer; however the Dygraph Widget is  available with earlier release as well.

 

Please follow 8.5.0 release note:

https://support.ptc.com/help/thingworx_apps/r8.5/en/index.html#page/thingworx_apps/ThingWorxAppsWN/thingworx_apps_8-5_release_notes.html

 

Thanks

Abhishek

 

 

 

2 replies

Support
February 14, 2020

Hi @nquirindongo.

 

The Dygraph widget is delivered with ThingWorx Manufacturing Apps. You'll need an entitlement to Manufacturing Apps to access it.

 

Regards.

 

--Sharon

11-Garnet
February 14, 2020

Hi @slangley 

 

Thank you for your response. I've Mfg. Apps 8.4 installed and I can access/use the dygraph widget from the mashup builder. But also I would like to convert an infotable to CSV (JSON, sent in string format) and using the GenerateDygraphData seems to be an easy way to do it. (only if I can find the PTC.SCA.SCO.DygraphUtils in the composer).

 

What do you mean by entitlement? Do I need a separate license to access the PTC.SCA.SCO.DygraphUtils from the Composer? 

 

Regards,

Nelson Q.

Support
February 14, 2020

HI @nquirindongo.

 

Apologies for misunderstanding.  You do not need further entitlements if you already own a license for Mfg. Apps.

 

I'll have to leave your functional questions to someone with experience in Mfg. Apps.

 

Regards.

 

--Sharon

Support
April 15, 2020

Hi @nquirindongo.

 

If one of the previous responses answered your question, please mark the appropriate one as the Accepted Solution for the benefit of others on the community.

 

Regards.

 

--Sharon